Skype Authorization HowTo
Call Graph needs to connect to the Skype API so as the get the voice data. Skype should automatically ask you now to authorize Call Graph and once you’ve permitted it, you are all set. But sometimes that never happens. Here’s a step by step tutorial on how to authorize CG to connect to Skype.
Click on the image to enlarge.
Step 1: Go to Skype – > Tools -> Options
Step 2: Click on ‘Advanced’ tab on your left navigation bar.
Step 3: Click on that ‘Manage other programs access to Skype’ link at the bottom of this window.
Step 4: Click on the ‘Change’ button. If you do not see Call Graph listed there, then try restarting both Call Graph and Skype. If that doesn’t work too, restart your PC.
Step 5: Authorize Call Graph to connect to Skype and click on the OK button. The Call Graph task bar icon should show a green tick mark. The toolbar status should have message ‘Ready to record’.
If you get a message from Skype “Another application (CallGraph.exe) is attempting to access Skype, but we are unable to respond. Please try to restart application.” then please try restarting both Skype and CallGraph. To restart CallGraph, right click on the CallGraph system tray icon and choose exit from the popup menu.
If you do not get any message from Skype then try making a call to echo123 from Skype.
If you have authorized CallGraph and still can hear only one side of the conversation in the recorded file, then it might be a problem with your stereo file playback settings. Please try recording in the mono mode. The setting is in configuration -> recording tab.
Leave a comment or get in touch with us if you need any help.

September 7th, 2008 at 9:12 am
I just installed Beta 1.0.6.8 and I can’t wait to try it out, I have a question What Limitations are there in the free download?
September 7th, 2008 at 9:54 am
There is no paid version. The free version has all the features and without any restrictions. We do offer a bunch of services around this product though. Pls. check it out at http://crims.callgraph.in
October 15th, 2008 at 11:45 am
i have writen before…
but here is an idea..
sometimes i forget to have callgraph running so it will ask to record with a call is comes up..
or i want to record just a part of the call after it is started..
i cant get it to record on demand.. it says that it cant find a call or there is no call in progress
but i am on a call and it wont recognize it
i would suggest if this is a easy fix that u consider adding it
david
386 788 6948
daustin100 skype
October 26th, 2008 at 6:05 pm
[...] and wanted to start recording it in between, then you can do it from this release. Thanks to David for suggesting this [...]
November 10th, 2008 at 12:42 pm
Still does not work. I have downloaded at least a dozen versions of this product And only once has it recorded automatically . This was nice! Sometimes, the program would record manually . Now, It will not even record manually ! This is extremely disheartening .
November 10th, 2008 at 8:26 pm
@eric please send us the log file. click on the open log file link on the configuration page to get it.
December 21st, 2008 at 9:43 am
What if the CallGraph icon does not appear in the ‘‘Manage other programs access to Skype’ window? I cannot see it there though I have CallGraph running already.
December 21st, 2008 at 9:56 am
pls. try restarting both Skype and Call Graph. If nothing happens, try restarting your machine.
December 21st, 2008 at 10:02 am
Oh yes. I just restarted my PC before checking my inbox. I didn’t expect it’d be too fast. Thanks btw. CallGraph is great, only that there appeared to be a scratchy noise at the beginning of the recorded conversation.
December 21st, 2008 at 10:36 am
can you pls. run the interactive demo and send me the recorded file and the log file. for the log file, click on the open log file link in the config screen. pls. mail it to me at rajiv at callgraph dot in.
December 22nd, 2008 at 5:59 am
Ah, I actually played the file in Winamp and the saw that the recorded conversation was ok. I think there’s just a problem with the playback process of CallGraph but it’s not a big deal. Thanks!
March 21st, 2009 at 10:13 pm
Can I record my conversations via Yahoo messenger ? I think it should be kind of the same flow as the Skype. Although Skype has an open API and you probably connect to Skype via it, i’m thinking isn’t it just recording 2 parts (in and out)? Should be kind of 2 trecks with one recording in and the other out lines and then merging it into a single MP3. Isn’t it ?
March 21st, 2009 at 11:02 pm
Call Graph supports only Skype right now. In the stereo mode the recording is done in dual track. In the mono mode its mixed into a single track.
April 25th, 2009 at 7:23 am
[...] by FeedBurner HowToCall Graph EchoEncoding Data LossTranscription SettingsHowto get the Log FileSkype Authorization HowToPodcast DirectoryHerdingCode PodcastThe Royal Podcast Of OzThe Dollhouse [...]
April 25th, 2009 at 9:17 am
I was experiencing the same symptoms even after installing the patch (CallGraphSetup_s4fix.exe). After installing the latest DirectX plugin (http://www.microsoft.com/downloads/MozillaValidation.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en), then re-setting the Advanced configuration Audio I/O to Wave I/O, I no longer have near end echo. I do not have “Enable Echo Cancellation” checked.
May 31st, 2009 at 1:45 am
At first it worked. Then I had to reload it because I had to do a restore. Now what it does is, when it’s on, it cuts out the SKYPE conversation. ANy reason for that, even though it’s set up properly
May 31st, 2009 at 12:47 pm
All download fine, but it only records my voice how do i make it record both ends of the conversations?
May 31st, 2009 at 9:32 pm
pls. follow the steps mentioned in the post and try again.
September 6th, 2009 at 1:36 pm
I just tried it. Installation went smoothly. Realtech audio. My voice sounds great, but the incoming voice sounds aweful in the recording. It sounds fine during the call on my headset, but absolutely aweful when playing back the resulting recording.
September 6th, 2009 at 6:38 pm
please share the recorded file with me. also try with default settings.
October 1st, 2009 at 6:40 am
I had a problem with the voice from the receiver at the time I record the call.It records my voice but not he other
October 5th, 2009 at 1:20 pm
I need a password for a call graph
October 6th, 2009 at 1:43 pm
As others have said, it records my voice fine, but not the person I’m talking to. I can hear them through the headset, but not on the recording.
It is recording something; if I look at the file in Audacity there are spikes and movements in the sound graph when the incoming sounds were heard, but none of them are audible to me in playback, whether with Call Graph, Audacity, or WMP.
October 6th, 2009 at 10:51 pm
Check if callgraph is connected to Skype. Run the interactive demo from the browser.
October 7th, 2009 at 2:19 am
Hallo,
I had a problem.I opened the browser and the link who writes “Starting call graph browser”before the call graph browser opens,I can t closed the window.Nw I had 7 windows who writes the same.I can t closed them.Even when I clicked at “X” or skip.
Thank you
November 30th, 2009 at 1:04 am
I have authorized call graph, both by skype prompt and manually, and it is still only recording my side of the conversations. I am on vista hm prem and using lifechat headset. Thanks for help.
December 28th, 2009 at 2:28 am
When I start up Call Graph and get it set up it says, “Another Application (Callgraph.exe) is attempting to access Skype,but we are unable to respond. Please try to restart the application” So I restarted call graph and nothing changed….
December 28th, 2009 at 11:06 am
Please try restarting skype as well.
January 11th, 2010 at 8:04 pm
Interactive test OK but when calling to mobile phones and trying to record I m hearing only my own voice from the recording? Downloaded latest version etc. so frustrating seems others experience this too
January 13th, 2010 at 3:56 pm
Try recording in mono instead of stereo. Also send us the log file in case its enabled.
April 8th, 2010 at 7:55 pm
Hi,
I installed callgraph and followed ur instructions. My skype allowes the acces. I had some good recordings but then got a warning and from now on the status was “waiting for skype connection…”
this is funny because in skype its still allowed. pls help!
April 8th, 2010 at 8:13 pm
Please try restarting both Skype and CallGraph.
April 8th, 2010 at 8:22 pm
well i did. 1000 times. well i tried another tool as well with the same result. so it has nothing to do with ur prog i think.
April 20th, 2010 at 10:21 pm
I downloaded call graph, and I changed the settings in skype. However, still it can not connect to skype, skype is saying that it can not respond. I already restarted all programs and my computer. What can I do more? I have AVG virus scanner, can that be a problem? Please let me know if there is any solution.
Thanks!
April 20th, 2010 at 10:23 pm
Please try upgrading to the latest version of Skype.
June 29th, 2010 at 12:29 pm
“Another Application (Callgraph.exe) is attempting to access Skype,but we are unable to respond. Please try to restart the application”
I have followed the steps above and restarted both Skype and Callgraph, still same.
June 29th, 2010 at 12:33 pm
from the above post, I’ve check for skype update it says you already have the latest version of skype installed. note: I’ve used callgraph in windows xp no problem. This problem only occurs on my new windows 7 laptop.
June 29th, 2010 at 12:40 pm
1) Try restarting Skype and starting CallGraph after a minute or so. Give it some time.
2) Try making a call on Skype.
It should go through after some time.
June 29th, 2010 at 12:45 pm
OK I know why! It’s my fault.
In Windows7 callgraph doesn’t automatically shows in taskbar notification area, so when I click ‘x’ to close callgraph, it only closes the callgraph window. Only when I customized my taskbar to show callgraph then I realized that callgraph’s still running. Choosing ‘Exit’ from taskbar will then properly close callgraph and solve the problem above. Thanks!
July 4th, 2010 at 5:11 am
Señores . Por favor alguien me puede decir claramente como funciona CallGraph , así mismo ¿es peligrosa esta aplicación en cuanto al tema de seguridad?
August 24th, 2010 at 3:46 am
I can listen only my voice but not other person.What should I do?
August 24th, 2010 at 7:44 am
If CallGraph’s not connected to Skype then follow the steps in the post to authorize it. If its connected, then try recording in mono. The setting is in configuration -> recording tab.