Here’s the list of know issues for CallGraph Skype Recorder version 1.3.0.0.

• If back to back calls are made/received from Skype then the second call may not be correctly recorded. The recording file for the second call does not contain the audio the second call, but the first call. This happens only in few cases. To prevent this from happening please ensure that there is at least 30 second gap between the end of the first call and start of the second.

We have been chasing this issue but have not been able to reproduce it at our end. If you have faced it, then it will be a big help if you can enable logging from configuration -> general tab, reproduce the issue and send us the log file. Thanks!

We will keep on adding to this list as we discover issues. Please report any issues you face with CallGraph Skype recorder to support@callgraph.biz. Thanks in advance.

• On some setups starting the recording mutes the callers voices. To prevent this turn off the Near End EC option from configuration -> advanced tab.
• Exiting Call Graph just after the recording is finished or in between the recording might cause a crash. The files are however saved and the call is restored.
• When playing back voicemails Call Graph gives a false notification that the call is being recorded.
• MP3 conversion of files which have apostrophes in their name fails. For a workaround remove the apostrophe from the name.

We’ll be adding to this as we discover more. Please let us know if you find one.

UPDATE

All the above issues have been resolved in version 1.3.0.0. Please upgrade now.